Contoprix
Security

Security at Contoprix

Security is designed into the Contoprix platform across infrastructure, identity, content workflows, APIs, and tenant operations.

Defense in depth
Security controls are layered across infrastructure, applications, identity, and operational processes.
Controlled access
Role-based access, tenant boundaries, and workflow permissions help reduce unnecessary access.
Operational visibility
Audit logs, monitoring, error tracking, and platform events support investigation and accountability.
1

Security Principles

Our security approach is guided by least privilege, defense in depth, secure defaults, customer isolation, monitored operations, and continuous improvement.

Security is considered throughout the product lifecycle, from product design and schema governance to deployment, operations, and ongoing maintenance.

2

Infrastructure Security

Contoprix is hosted on modern cloud infrastructure with layered protections for resilience, observability, and operational security.

Network segmentation, firewalls, and traffic filtering.

Infrastructure monitoring, alerting, and controlled administrative access.

System hardening, patch management, and secure configuration practices.

Backup and recovery planning to support continuity and restoration.

3

Encryption and Authentication

We protect data in transit using HTTPS and TLS for administrative access, APIs, developer tooling, delivery services, and related platform communication.

Authentication controls include secure password handling, token-based access, session expiration controls, and support for stronger account protection mechanisms where available.

4

Authorization and Tenant Isolation

Contoprix uses role-based access control to ensure users receive only the permissions needed for their responsibilities.

Tenant-level isolation separates organizations, websites, content, workflows, credentials, and operational settings to reduce cross-customer access risk.

Scoped permissions for platform, tenant, website, content, and workflow operations.

Separate tenant workspaces with independent users, roles, and site settings.

Access checks enforced across administrative, content, and delivery operations.

5

API and Content Security

Our APIs and content operations are designed with security in mind, including validation, permission enforcement, and governed publishing flows.

Authentication and authorization requirements for management and platform APIs.

Request validation, input handling, and secure API credential usage.

Draft and published state separation, approvals, audit history, and workflow controls.

Versioning and operational safeguards to reduce accidental or unauthorized changes.

6

Monitoring, Logging, and Response

We maintain operational visibility through logs, metrics, alerts, and health monitoring to identify service issues and suspicious behavior.

When incidents or vulnerabilities are discovered, we investigate, prioritize remediation, and follow internal response procedures appropriate to the risk and impact.

7

Secure Development and Vulnerability Management

Security is integrated into development through coding standards, peer review, dependency maintenance, automated checks, and release validation.

We review vulnerabilities affecting the application stack and supporting dependencies, assess impact, prioritize fixes, and verify remediation as part of ongoing platform maintenance.

8

Customer Responsibilities

Security is shared. Customers remain responsible for how they configure their workspaces, assign roles, protect their own credentials, and review content before public release.

Assign the minimum required permissions to each user.

Protect API keys, tokens, and integration secrets.

Review publishing workflows and approval paths for sensitive content.

Maintain internal policies for your own regulated or high-risk data use cases.